Odette

Odette Beauty is a hidden gem in Barnet. A little oasis of calm. You are always greeted with a smile. The staff are very accommodating and nothing is too much trouble. There is a very friendly atmosphere. The treatments are amazing and the new memberships are a unique touch. Every time you depart you feel relaxed and recharged. I have used other salons in the past, but Odette is the best. Everyones' well being is at the heart of the service provided. Thank you Odette team.
Oct 26th, 2022

Service: Manicure
Sep 23rd, 2022

Service: Manicure
Sep 23rd, 2022

This salon is a complete waste of your money and the customer service is very poor - do not recommend. Unfortunately, I left my 30 min facial appointment extremely disappointed with the service I was provided. The towels used on my face were very rough and the pressure the beautician was using was very harsh on my skin. I found that she used minimal product, so much so that I could feel her skin more than any product on my skin. I also checked my face after the facial and realised that she did not do a thorough job of removing/washing off the mask that she applied. I was still trying to take it off when I got home as it had dried on my skin. I took pictures of my skin in the car right after my appointment and sent it to the contact email on their website to request a refund as it was one of the worst facials I have ever gotten - the photo showed my skin was very red and irritated from the towels and the pressure and the mask is still stuck to my face in certain places. The response to my email from the salon was defensive and there was not an apology in sight! I'm sure they will respond to this review with a defensive response. Definitely don't recommend this salon at all, I would give it zero stars if I could.
Sep 3rd, 2022

Service: Pedicure
Aug 3rd, 2022