Metro Bank

Have banked with them for 3+ years, and I've always found them easy and pleasant to deal with. Opening an account with other banks was a ridiculous maze of pointless forms, but MetroBank did a few checks that seemed logical (not just paperwork) and got it sorted. Having to go into the branch isn't always convenient, but their hours are actually far more convenient than any other bank, and in some ways going in saves time over endless electronic processes -- their human-centric, high-street focused approach has definitely been good for me as a customer.
Jan 29th, 2022

Amazing bank and staff
Nov 10th, 2021

Nice and polite stuff
Oct 27th, 2021

Bit stupid having a cashpoint inside the branch, so you can only access it when the branch is open
Jul 18th, 2021

I just opened a bank account at this branch today and I was very impressed by their fast and friendly service. You can get a debit card on the same day you open a bank account while you have to wait a week if you do at other banks. The staff are nice, accommodating and explaining professionally about monthly fee, transfer fee, mobile app etc,. like everything you need to know before your opening a bank account. They are normally open 7days from 9am to 8pm (which is now shorten to 5pm due to the lockdown). Isn't this already amazing service? I will definitely recommend this branch and this bank to whoever wants to switch or open a bank account. oh they have a fun game at the bank!
Apr 1st, 2021