HSBC

Best customer service I had so far in London, thanks you Jasmine
Apr 19th, 2023

I opened an account for the first time. Marco bank employee patiently activated my account and application! Thanks
Mar 10th, 2023

I have never ever been here, but i want again,
Mar 5th, 2023

Not helpful, might as well stayed home and talked the machine online. As I have never done international transactions, and this particular one came with 2 different SWIFTs (in instructions) I came to this branch for help. Snappy answers, very direct, I would say rude making you feel stupid while having smile on ladies face. Unless you are 70+ don't bother coming here. They seem to treat elderly with lots of patience and respect which was nice to see, but if you are young or middle aged their tone changes.
Feb 3rd, 2023

Muswell Hill branch with no counter service. Two or three HSBC Staff standing behind a podium dealing with banking issues mainly to do with online banking or account queries. There's no counter so you can't cash a cheque or get foreign money or a large cash withdrawal. It's just automated banking machines. Many elderly people can't use these machines and rely on a counter-service. With more and more banks closing branches I expect the days of counter-service are numbered. Still, nice easy job for the staff who generally are of a much lower standard than the staff of yesteryear.
Jan 16th, 2023