Metro Bank

Apr 11th, 2023

Never ever had worst experience Like this somewhere else but with metro bank in harrow I experienced it. Its been more than 2 minths I am trying to open a current account. They keep avoiding it and not acting professional. They told me i have to wait 6 weeks just to get approval from headoffice because I am from Afghanistan. Such a shame. They are not responsive rubbish service. Will make u wait for hours and hours without having any customers
Mar 23rd, 2023

Very slow service and staff seem very unapproachable
Feb 12th, 2023

I had an unresolved issue which I had been trying to sort out for quite some time now, so when I went in to the Harrow store last week I was quite frustrated. I was quite certain that my issue was not going to be resolved yet again, due to my previous experiences. However, I was served by a member of staff called Gowtham. He was very understanding of the situation and proactively did all he could in his power to resolve the issue. My mother and I were extremely impressed by his pleasant mannerism and kind nature. Thank you so much for all your help, I just wanted to express my gratitude to you through this review. You handled the situation very well and managed to rectify it, thank you.
Jan 30th, 2023

Told the staff that I am going on holiday. Requested some 50 notes. She said NOT AVAILABLE!!!!
Jan 22nd, 2023