IB&Co Accountants

Positive: Professionalism, Quality
Oct 21st, 2021

Ishmael from IB&Co reached out to me with the onset of LCAG (retrospective tax enforcement on IT/NHS contractors by HMRC). Ishmael gave me assurances he would fight my case and get me information required he gave me an upfront fee that I duly paid. On occassion him and me would miss a few calls - however several months passed by and that was the last I heard of him. On 4x different occassions I chased and he assured me letters had been sent, then he questioned me on a letter I sent back to HMRC when he wasn't available to help. Needless to say I was constantly chasing him for updates - the ultimate worry was the fact I had to keep reminding him the details of the case despite sending him all the emails and attachements and correspondence. I suspect he felt I was small cheese to his business and I wasn't getting the service I paid for. The last time I chased he invited me over to his office at Canada One - nice building, small room. He then hinted at more money and at this point alarm bells are going off in my head. He has done nothing to help me so far and I feel that I have done most of the work myself and with the volunteering LCAG group members who provide advice for free. Never did hear anything else since that meeting. Shame. Never promise what you can't deliver. Never be too humble to admit when your wrong.
Jul 9th, 2021

Positive: Professionalism, Quality, Responsiveness, Value
Jan 8th, 2021

Positive: Professionalism, Responsiveness
Dec 26th, 2020

Fantastic Accounting Firm. We have been working with Ishamael for over a year now and we are more than satisfied with the level of service that he and his team have provided. He gives great advice and often goes beyond the call of duty which is stipulated within the contract. (Something that I have yet to find with any other Accounting Firm). Regular up to date information regarding changes made by HMRC so we are always in the loop of what's going on. We are so happy with the level of service provided, we have renewed our contract with them as they have been proven to build and maintain a great rapport with their clients. Thank you so much IB&CO for your exceptional level of service and great expertise. We will definitely recommend other business owners to you. Splendid!
Oct 28th, 2020