Smart Home and Lutron Lighting Installation In Norfolk - Customised

On the positive, Kris was quick to visit and provide a quote for a relatively small job: fitting a tv on wall, moving one another and some wi-fi work. When it came to actually delivering the work, Kris cancelled on 3 separate occasions, on the actual morning when he was due to complete the work: he did provide reasons for why this was, which may have been legitimate, but cancelling 3 times on any client is frankly completely unprofessional. After the 3rd cancellation Kris send the materials (I had paid for these up front) to my home and I asked Kris to find another installer to complete the work, since I assumed Kris either has others working in his team or works with sub contracters; despite my numerous follow up messages, Kris did not reply. At this stage, a simple polite reply that he could not complete the work or find someone who could would have sufficed. As a result I have had to spend more of my time finding another installer, who needless to say completed the work at the arranged time and to a high standard. It gives me no pleasure writing this review however, based on my experience, I cant recognise Customised.
Jan 24th, 2021

Top team dedicated to customer quality and satisfaction.
Mar 13th, 2020

Great personal service ! Kris sorted our wifi issues efficiently and quickly!
Oct 26th, 2019

Kris and his team have done many projects for us in London and Norfolk. His programming and planning skills are exceptional. His is a proper Lutron pro for all your lighting needs.
Oct 18th, 2018

I watch all of Customised social content. I see the work he does. Kris is an expert and a leader in the #smarthome trade. Contact customised if you want a job well done.
Jun 19th, 2018