Kenton Jones Ltd

May 30th, 2021

Whilst the quality of their product is of a high standard the after sales service is shocking. For the past 12 months I have, unsuccessfully, been trying to get a quotation for some modifications to an existing kitchen in my new home. From the initial enquiry I was clear that if this was not something that they would be interested in that I completely understood, however I was ensured that as the kitchen was originally designed & fitted by themselves that they would be most definitely carry out the work. After several phone calls & emails Im still none the wiser on cost or lead time. I am fully understanding that there are delays currently with the COVID pandemic but the lack of communication is not what you expect of a bespoke kitchen provider & the initial enquiry was made in autumn 2019. So to summarise, no doubt that their kitchens are of a high quality but the communication and after sales is well below where it needs to be. I will certainly be looking elsewhere for any future kitchens, which is a shame as Im very happy with the product itself.
Dec 26th, 2020

Apr 17th, 2020

Fabulous place beautiful hand-made kitchens
Aug 1st, 2018

Lovely place we had fun playing with the fridge my grandparents are delighted with the kitchen they're about to have installed (Tiggy and Chris)
May 19th, 2018