Mr Tubby Ltd (Tub viewings by appointment only)

My hot tub went down on me ...so phoned a local company to me and after 3 weeks still no joy...so then was given Mr tubbys number I cannot tell you how grateful I am to Darren and his team straight from the off he new what part I needed sorted that and arrived in the post today put it on but there was a bit of difference in the wiring no problem 1 email and got it sorted....I will use Mr tubby from now on above and beyond in my eyes out standing Thanks
Apr 20th, 2023

(Translated by Google) REASONS (Original) OK OK
Jun 12th, 2022

Disgusting Company. I made a order just after 9am Tuesday and it clearly states on the website that if ordered before 12pm cut off time they send your order out the same day. They CHARGE 6.99 Next Day Delivery. Once ordered it states you will receive a email when they dispatch the order. I never received one so emailed on Wednesday morning asking if i would receive it today and if not why? I received a reply stating they are sending it out Wednesday for me to receive Thursday and if that is a problem they can cancel my order. WHY STATE THEY ARE HAPPY TO CANCEL MY ORDER VERY ODD WAY TO RUN A BUSINESS. I told them no i want my order but i want a refund for the NEXT DAY DELIVERY OF 6.99 as they failed to send the order. They then tried to blame the Courier even though they hadn't even sent the items out and used the classic business BLAME COVID. Without warning as they just stopped emailing (Poor Customer Service) they have just cancelled my order and refunded me in full. Shocking Poor Company
Apr 9th, 2022

Hi Darren Thanks for your advise on installing new hottub controls. Saved the day for me yet again as I have a holiday cottage and the hottub must be working. Thanks Cheers Chris
Jun 17th, 2021

DO NOT BY FROM THIS SCAM COMPANY!!!! We ordered a panel from this company & unfortunately it stopped working so we returned the item as requested. when he received the part he told us that he had never sent us the part that we had returned & has now kept our money & the part we returned. This is a massive scam so guys honestly if there is anyone else who has had the same happen to them from this seller please get in contact as he has to be stopped. You have made a massive misjudgment in this case Darren, but i will leave it to karma to pay you a visit & when it does you will remember how you've treated us & know you were wrong. asked for a part to be sent back & still haven't received it yet. Cant be bothered to play the silly mind games with this man. Just a 132.00 lost
Feb 22nd, 2021