The Grove Apartments

Jun 30th, 2022

(Translated by Google) broken furniture, one morning only cold water, worn out and noisy...unfortunately not recommended for feeling good, nice staff at reception, which unfortunately couldn't make up for the condition of the room (Original) kaputte Mbel, eines Morgens nur kalt Wasser, abgeranzt und laut...leider nicht zu empfehlen zum Wohlfhlen, nettes Personal am Empfang, was den Zustand der Zimmer leider nicht wettmachen konnte
Jun 11th, 2022

I spent four nights here during a business trip to Central London & Bromley. It was very well placed for both and commuting was very easy. Driving out to Bromley was actually quite pleasant despite the traffic. Getting into London was easy from here by the nearby Queens Rd Overground. Theres also a shop just round the corner too. I note some people were somehow a bit put off by the area but it seemed pleasant enough & generally people seemed reasonably friendly ( keep in mind it is London!! ). The rooms were nice and spacious and I chose to dine in a couple of nights. The people on Reception seemed cheery and friendly too.
Apr 18th, 2022

(Translated by Google) The first night a mouse came out from under the bed, after calling the manager 3 times he told us he would see what he could do the next day. Of course we packed up and left. The stay was refunded to me, but the managers of the structure, to avoid having me review what happened, declared to the site where I booked that we did not show up, "but since they are of good heart they refunded us the full amount anyway without withholding even what is due". Very bad. (Original) La prima notte ci uscito un topo da sotto il letto, dopo aver chiamato il manager per ben 3 volte ci ha detto che il giorno dopo avrebbe visto cosa poteva fare. Naturalmente abbiamo fatto i bagagli e siamo andati via. Il soggiorno mi stato rimborsato, ma i responsabili della struttura per evitare di farmi recensire laccaduto hanno dichiarato al sito dove ho prenotato che non ci siamo presentati, per loro dato che sono di buon cuore ci hanno rimborsato ugualmente lintero importo senza trattenere neanche il dovuto. Pessimi.
Jul 22nd, 2022

Avoid at all costs! Performed a Bait and Switch on me - Booked this hotel via hotels.com being told throughout the location was within 1 mile of the embankment, confirmation received the week prior has the location across London in Peckham (6.5 miles further away) this made it completely unsuitable for my needs (needing to be at embankment at 5:30 am) and because they have a 'month in advance' cancellation policy I have potentially lost 000s based on them not disclosing their location honestly. Totally misrepresented their services to me and now won't even communicate with me to discuss. Looking at the reviews on here, it appears that the hotel is not of a great quality anyway, never cleaned, beds in bad state, building falling down. as I said avoid at all costs.
May 9th, 2022