Thornhill Damp Proofing Liverpool

They didn't bother to get back in touch with me
Oct 2nd, 2022

At first they were responsive and engaging and have carried out 'part' of work. For some unexplained reason they are now totally unresponsive and the work remains INCOMPLETE! I looked for recent reviews to see if they had gone-out-business having left several voice-mails. In total I have called them 16 times, emailed them 25 times, sent them two letters the last being on 8-Apr-22 was a letter of compliant, which has gone unanswered. See photo of unfinished work missing skirting-board. I have waited until now to post a review, hoping they would get back to me. I have received no explanation from Thornhill for their recent behaviour so would NOT recommend. I too are down 200 for a quote on another a property I NEVER received. Service: Water damage-related mold removal
May 28th, 2022

Service: Mold inspection
Mar 5th, 2022

Very professional and completely satisfied with the service. Thornhill sorted out our damp problem at a reasonable cost. I would highly recommend.
Dec 25th, 2021

Due to good reviews I chose this company for a damp survey with the expectation I would get them to do the work. The survey was carried out but six weeks later I have had no report and have phoned every week with no response from Thornhill. You can only get through to a voicemail. So now I am 200 out of pocket with no report and a delay in getting the work I need done. Would never use this company again.
Jul 29th, 2021