Aintree University Hospital

Ended up in A&E the other night wanted to say the staff were great got seen too so quickly!! The doctor and junior doctor that helped me get better are just amazing!! I wanted to say a HUGE thank you!!!
Apr 6th, 2023

Went to fracture clinic today the staff were all so friendly and patient even though could see they had so many patients to get through today, my daughter was with me and the lady doing ct scan got her involved and made my five year old feel like she was treating mummy like a nurse - made a horrible day for my daughter memorable. Thank you so much, I have my surgery tomorrow and although I'm scared I can't thank the staff enough for making our long day and wait bare able. (The receptionist at x Ray slightly annoyed me by audibly passing comment on how another mother had to bring her young children with her) I hope the fact I pointed out tht not all of us have someone to come with us and help was enough to make her think in future
Mar 31st, 2023

Visited Aintree hospital today17th March.Dr Benjamin Lee from Singapore I believe was so kind and attentive .I can't thank him enough.Please pasd on our thanks to him.He also had an infectious laugh..many thanks Ian and Patricia Vanspall
Mar 31st, 2023

I recently had the pleasure of receiving medical care at this 5-star hospital in Liverpool, UK, and I must say that I was thoroughly impressed with every aspect of my experience. From the moment I walked through the doors, I was greeted by friendly and attentive staff who made me feel welcome and at ease. The facilities are modern, clean, and well-maintained, with state-of-the-art equipment and technology. Throughout my stay, I was consistently impressed by the professionalism and expertise of the medical staff. They were attentive, responsive, and always willing to go above and beyond to ensure that my needs were met. In addition to the exceptional medical care, the hospital also offers a wide range of amenities and services to make the patient experience as comfortable and enjoyable as possible. The food was delicious and nutritious, the rooms were spacious and comfortable, and there were plenty of activities and entertainment options to keep me occupied during my downtime. Overall, I would highly recommend this 5-star hospital to anyone in need of medical care in the Liverpool area. The staff, facilities, and amenities are all top-notch, and I couldn't have asked for a better experience.
Apr 20th, 2023

I had an operation in October 2021, my consultant said that it was a straight forward operation that should not take long and I would be out of hospital either the same day or at worst overnight. The operation took 4 and a half hours and I spent 5 days in hospital with no explanation as to why. My consultant did not see me from the day of the operation until the day of my discharge. Another doctor said that he had read my theatre notes and the operation had not gone according to plan. When I got to the ward I had a PCA attached and a nurse asked if she could get me a priest. When I got home I complained about my treatment and Aintree hospital have just brushed it under the carpet I wasn't even allowed a follow-up appointment. I wrote a previous review and they refused to publish it. I just want the truth as to what happened to me during my operation but it looks like I have little chance of getting it. I have on going problems now from what was one of the worst experiences of my life. I have added the next part . More recently, with the help of the patient advice and complaints team. I put in an 11 point complaint regarding the way I was treated before, during and after my operation. What I got back from the clinical team was nothing short of awful. They didn't bother to answer or worked around 4 questions, they changed the wording on two questions to make them appear silly, apologised for only 1 of my complaints. And openly lied about 4 of my questions which I can prove with written evidence, then to top it all accused me of sending them aggressive and bullying emails and phone calls. I have printed out all of the emails I have ever sent them and asked numerous people to look at them, no one thinks that they are aggressive or bullying.
Mar 19th, 2023