Britannia Taxis - Whiston Branch

Arranged a taxi for my elderly mothers medical appt as I couldnt be there. Britannias online booking system was easy to navigate and use. They kept me updated and on the day, I had a text to say the cab was outside her house - on time as planned. Excellent service, driver was wonderful with my mother. Thanks Britannia!
Apr 7th, 2023

Apr 1st, 2023

The call centre staff have no morals. Called and told them I was needing an urgent cab to get to whiston hospital and they assured me it wouldn't be long and I was the next customer. I called every 10 minutes for an hour to be told the same thing and that it won't be long, until finally they admitted that they had no idea when my call would be picked up because the divers were choosing to skip it innfavour of longer fares. Didn't even have the decency to warn me of that after I explained it was urgent. Won't be using them again. They would rather string you along than admit no one will come.
Apr 1st, 2023

Mar 21st, 2023

I nearly missed Hospital appointment, phoned me a hour before and said the taxi was on its way, I had to phone a local taxi to get me there because it had been cancelled, Monday it was over two hours wait, terrible service
Jan 12th, 2023