CitySpareSpace Luggage Storage Liverpool

This guys are conmen. Never trust this store for bag storage or mobile phone issues
Oct 19th, 2022

Quick easy and nice staff the one star reviews are wrong as most places do the same with the bags
May 22nd, 2022

I was a little unsure at first cause the bags are literally stored to the right of the cash desk. I did get a confirmation email confirming id left the bags. Staff were friendly and the bag was exactly where I left it when I came back. All for 6. Right in the middle of town centre too...Ill definitely use again. Thank you.
Nov 5th, 2021

I wouldnt really recommend this service unfortunately. You are paying for your bag to be secure but when I arrived they didnt bother to look at my confirmation email, they just took my bag and put it onto a chair by the front door of the shop. I dont usually pipe up about anything, I dont complain etc but I said youre just leaving my bag there and he said yes and I said Im not very happy or comfortable with that, is there nowhere you can keep this behind the counter? And he said no. I asked again and he simply said no. There was no tag or anything added to my bag either for identification. If you didnt have to pay online I wouldve asked for my money back and said forget it but Id paid. There was nothing of value in my bag so I decided to leave it even though it did upset me, but if I had anything of value I wouldve never left it. I called the company and told them how I felt, I was just told thats how it is at most of their shop locations he said bags are usually left on the shop floor but the main thing is that there is CCTV so if anything is missing youd know. Thats just not acceptable to me, you may not realise if something is missing until youre home and I dont want that risk in the first place! The next unacceptable thing which happened was that when I collected my bag they didnt check my ID or ask my name. They just asked which one is your bag? and gave it to me, and it wasnt the same staff as when I dropped my bag off so they didnt know who I was and if I was telling the truth Its put me off using this kind of service again. It just didnt feel secure at all.
Aug 10th, 2022

Staff were nice so cannot give one star, but if your looking for a secure place to store your luggage this place is not it. I dont normally review places but I feel like others should know where they may be storing their luggage. Like another user has commented, the luggage is simply just kept at the side of the counter, however, the side of the counter is right next to where anybody can reach and grab the luggage. There was no security for our luggage at all and no tags or names kept on the luggage. We were given the confirmation online from booking but received no receipts or anything proving we had given our bags into storage. This way anybody could have picked up our bags. It is great that it is in the center of town, but I feel as there are more secure places to hold luggage within the center of town as well. Sorry but will not be returning due to the lack of security over luggage.
Apr 16th, 2022