Penny Lane Post Office

Apr 28th, 2023

Went in to collect a form to renew my driving license on Saturday and spoke to a lady and instantly felt looked down at and the attitude toward me was so disrespectful words dont come close, I even remained polite and respectful throughout my experience, I ended up saying its ok thank you for your help and leaving, although visited today as it was convenient due to being in the area on my lunch break and to my relief it was a different staff member and it was like a chalk and cheese experience, shame first impression experience, take note it would benefit your store to have the lady from Friday take some one to one customer service training from the polite girl who worked today(Monday). Didnt ask for names but she went the extra mile and couldnt be more helpful.
May 20th, 2022

Thank you Faisal for your quick help in a emergency situation. I will definitely be using this post office in the future.
Jan 11th, 2022

been using for all sorts over the years for ebay selling, staff helpful and no issues,
Dec 21st, 2021

Two days in a row I have came to this post office 20 minutes before a scheduled 9:20 bus to work (for the 9am open of the store) and both days the staff have arrived late, opening the shutters after 9 and not allowed anyone in until at least 9:15am. I only have a short window to get to the post office so you would expect it to be open at 9am, not for staff to arrive and prep the store at 9am! Quite disappointing and its both days left a queue of people outside waiting
Dec 17th, 2021