Bootle Post Office

The staff are so snotty and Give the wrong information even tho i had everything roght on my application. Wanted to sent my provisional apparently my pic was to big. Turns out it wasnt as it arrived on the weekend and just wasted my time of trying to sort it here. Honestly its discusting how the staff are Talking to the customers.
Feb 5th, 2023

If I could give these people a zero rating for customer service I would. Those who work there can be assured I will be putting in a formal complaint.
Sep 29th, 2022

Worst customer service ever, because a parcel wouldn't scan I was told she couldn't put the code in manually because she wasn't allowed to! I had taken a parcel the day before to the post office on London road and the did exactly what the one in The Strand said she wasn't allowed to do! enter the code manually !!! Pure laziness.
Sep 18th, 2022

Again the hard working girl was all alone yesterday and the queue was 16 people long and almost out of the door. How she remains friendly and cheerful I don't know. This branch really needs more staff or better management.
Jul 13th, 2022

Very bad experience I felt from here today (23/06/2022). Post office was open inside but the door was closed .Almost 1 and half hour I wait outside .Not only me ,many people were wait outside as well , Especially aged people. One lady there but she didn't tell anything for open . And didn't any notice regarding this infront of the door.not getting any service from there. Please provide training how to respect the customer and their value time.
Jun 27th, 2022