Boots Pharmacy

Top customer service
Apr 2nd, 2023

I visited Boots the Chemist at Bryn, Ashton-in-Makerfield yesterday afternoon. I wanted to return some items for a refund which I had purchased on line. I spoke with a lovely member of staff called Paris. Staff were having difficulty refunding some Advantage points back to my card, when Paris took control of the situation and contacted Customer Services for me. She obtained updated information from Customer Services about my points, addressed the points refund discrepancy, and provided me with a till print-out of my points balance. Paris was efficient, patient and kind, and her Customer Service skills were brilliant. Well done Paris! Your friendly assistance was very much appreciated. Thank you, you are a STAR!
Apr 2nd, 2023

Farcical at best chimps tea party better organised and run sorry to insult the chimps tea party Bryn not that organised how the hell it hasn't been shut down
Feb 9th, 2023

Tried to ring but nobody would answer. On the one occasion that they did, they put the phone down again before speaking. Not what you would expect from Boots. Curious to see if Boots are monitoring these comments as you would expect some action. Seem that the Boots brand is not what it once was as the shocking customer service looks to run throughout the company.
Feb 8th, 2023

Jan 10th, 2023