Boots Pharmacy

Terrible service.u can never get thru on phone .I ring once a month to have arrage my prescription delivery.i pay 55 a Yr. It rings rings .then goes to engaged,one day I rang 23 times b4 I got through, so stressful trying to talk to some one
Mar 24th, 2023

This place needs investigating, they take unreasonable amounts of time to prepare prescriptions and expect people to wait around while they deal with their own incompetence, if a medicine isn't in stock rather than put it on the spline to be picked up elsewhere they tell the patients they need a new prescription to get it elsewhere so they don't lose money, always a queue not because people are lining up for the great service more like some poor soul is trying to sort vital medication for themselves or a loved one that isn't available at this faulty towers of pharmacy, I changed my pharmacy from here a long time ago and collect from another local pharmacy with 100% less calamity, I also pick up prescriptions for other family members elsewhere also without the level of incompetence of this place, I had the displeasure of dealing with boots Whiston due to my mum being scared to change pharmacy being elderly and stuck in her ways, I persuaded her to try another pharmacy as it couldn't be any worse (I think you would have a challenge on your hands finding any worse) and ever since she's never had anything missing, no arguments getting tablets, and I haven't had to spend lengths of time sat waiting for medication listening to other patients being let down and lied to, the health centre need to get rid of this circus show and get in a chemist who can cope with handing out medication.
Mar 3rd, 2023

Waited 3 days for sister in laws prescriptions. On day 3 I phoned and was told that the system had been down but that they had come through and would be ready day 4. Surprise surprise I still had to wait 1/2 hour. When I was served the assistant was sharp and abrupt. Looking at the reviews I see I'm not on my own.
Feb 14th, 2023

Terrible pharmacy. There is always a long queue however 3+ staff at all times. Staff always chatting between themselves and never acknowledge the presence of the customers.
Jan 6th, 2023

Tried phoning many times never answer the phone. Very poor customer service.
Dec 20th, 2022