Alexanders Pharmacy

Thank you for you very professional help today. I had a 111 Referral for emergency meds as I am away from home and run out of tablets. Although you didn't have 1 of the meds available you advised how to sort things out and I have now had my meds delivered to me from another lovely chemist. From the lady who took my first call and the pharmacist I spoke to I was so impressed with your kindness and service. Thanks again. Barbara Arrowsmith.
Feb 19th, 2023

Why get a text to say prescription ready and when you get there you have to wait
Dec 10th, 2022

Been there only few times and each time it's just soooooo frustrating. Lady's behind the tills are too busy with private conversations that customers are nuisances. Lady who served me only did the prescription bit and did not want to serve over the counter medicine, telling me she will do it later, which she didn't. She was telling me she knows what's on the prescription and when she finally checked she was wrong, then she argued with me that the medicine is the same, well it's not, and unless she takes both of them for years she would not know the difference, but my child knows as was taking it for years and each time it's different brand it feels different for my child. I found it extremely rude and arrogant, even the doctor knows there is a difference between brands, but she thinks she knows everything better and felt she had to put me down with her little knowledge. It's a horrible customer service. I won't use this pharmacy again and would definitely not recommend it to anyone.
Oct 31st, 2022

Alexanders is one of the nicest chemists Ive been to.I went there this afternoon to pick up a prescription and ask about a flu injection. Vicky was happy to fit me and my husband in for our jabs. She also helped me fill in the forms on my phone when I was having trouble. She was really helpful, so thank you Vicky! Also Id like to say thank you to Sarah. What a beautiful human being! She is always happy to help in any situation and the community are lucky to have her. Great shop, great staff!
Oct 25th, 2022

Having endured delays in Boots and their inability to get my medication, my prescription was sent here. Bear in mind I had to wait 20 mins in Boots just to pick up a prescription and be told they couldnt obtain a specific item. Fast forward to Alexanders tonight. My prescription with the unavailable items in Boots was available ant they even said they would keep some in stock for me. Busy chemist but well impressed with the friendliness of the staff. All future prescriptions will be coming here rather than Boots. Well done Alexanders. Well impressed
Oct 21st, 2022