Broadoak Unit (Broadgreen Hospital)

I was having suicidal thoughts and they visited me for 8 weeks and then I lost my sister early this month and told them that I wanted to be with her I have loads of medicines to take and they said that they will visit me again but I got a phone call from them saying that they are discharged me and didn't even ask how I'm feeling now, still feeling suicidal now but they don't seem to care, I was on suicidal watch in broadgreen hospital nearly cut my wrist, but the mental health team didn't seem to care now I'm on my own and still thinking about it
Mar 23rd, 2023

Besides of the fact that we are all struggling outside of work , as life can be very challenging to any of us the service within this particular unit been found good. Accordingly with care quality commission its very difficult to achieve higher grade than the minimum requirement which we do have to meet. If anyone have got question im more than happy to answer between 9am.
Feb 1st, 2023

Broadoak- Albert Ward- Liverpool Ignorance will come after what you love with hate. Ignorance will cipher your mind too encrypt your heart. Ignorance will flatter your ears too steal your ideals. My mind was out of fashion but still in season. Feeling touched my spirit, cordinated my soul. I was a great geographer of ideas. Loves lovely hymns sang too me, from the tarmac, from the earth. All was taken away by Dr Foxtrot and Dr Esau oblivions minstrels. Now I am entombed in hydol muscle spasmodic misery. My heart and being too. While Ward manager, nurses and nurse assistants scowl contempt. Olawale Ajanosi Jr Wednesday 19th January 2022
Apr 6th, 2022

Only reason it gets a two star is due to how nice the staff are in person from my own experiences. However, the laziness, rudeness and downright ignorance of some of the staff is alarming. I have had a family member here, multiple times when I have tried to ring them, Ive had the phone put down, been told to ring back later as they are too busy and most recently that I have to ring back as they have something else to do. The response time is also appalling with it taking 15-25 minutes to get through to a member of staff. What if it was someones life at risk and they take that long? When I have been there in person the staff have been lovely but over the phone service is something that 100% needs to be improved. Most of the time get the feeling that they dont want to be on the phone, they dont want to talk or they dont care. If this is the only option for people to end up there the system needs a update!!!
Feb 21st, 2022

I hope no one has to experience Broadoak unit. When trying to find out a family member who has been kept there, they dont seem to assist in any way towards their wellbeing or inform family members to what is going on. No doctors to speak to about her treatment. An OT phoned once.. for what reason I dont know. Havent had any news of a social worker assisting in my sisters care. But I suppose they are all on the payroll for doing ????WHAT keeping a 70year old person locked up. You would think they would improve access for people with behavioural health issues to treatment in the community without being locked up. I wonder how long they keep them. Its been approx 6 months and I have never been able to see her. I agree with another reviewer phoning is disgusting... so I feel sorry for any one who has to go to this lock up unit and have caring families who only wants to help... because you wont get it.
Oct 21st, 2021