SBW Law

Very friendly and efficient when handling my claim
Mar 11th, 2023

Very professional and helpful. It was easy to communicate with them and it felt I was in good hands. I have no doubts I will contact them again in case I need legal services
May 1st, 2023

This firm sent an incorrect letter nothing short of bullying and failed to provide any evidence to support their allegations. Fortunately the case was dropped
Apr 26th, 2023

Had a data breach which resulted in harm. I used SBW after a quick Google search. Although technically a win, it was significantly lower than expecting especially when looking at precedent cases. Despite medical evidence being available, they were reluctant to go down the route. Basically I didn't feel like they had my back. The offer was inclusive of fees, and they took this as well as their "up to 25%", for very little work (no medical information requested or to go through etc). I received about 40% of the total claim. Be careful about this wording as it made the whole thing just not worth it. Case was also handled by 2 x trainee solicitors which I wasn't advised on when starting. Follow-up to SBW response. I'm massively confused as to how you are stating that I received 100% of the claim. The total claim was 'X' (their offer was compensation inclusive of fees). SBW deducted your fees from 'X', as well as an additional 25%, which left me circa 40% of the total claim. I'm happy to post a screenshot of the email??? I'm further confused as to how you feel that this is a surprise to you. We've had phone calls and exchanged emails re my unhappiness and you gave me a token amount back (this still left with me just over 40%). You did so after a formal complaint was made. I wasn't going to mention that but you've made factually incorrect claims and left me no choice. You've referenced giving me some money back, and so how is it you feel that we've not discussed this? Do you normally give additional money to people who don't contact you with a complaint? The offer was also accepted on your recommendation and reluctance to go for medical information available. As I said, I felt I had no tangible avenues left. I'm glad that others had a positive experience but this is an honest review on the back of my experience with SBW. I also felt the need go address the points in your reply. I would happily speak to you about this but no name was left. You also have my contact details.
Apr 2nd, 2023

Great Service, couldnt fault them, took away all the stress after my accident. Hadnt done anything like this before and was a bit unsure how it all worked. They reassured me and i was very happy with the result they got me
Mar 28th, 2023