Stables Inn Aintree

I had booked a room for my son who was competing in an event at the Aintree Racecourse. Due to an unseasonal arctic blast the event was cancelled and there was a national travel advisory issued. As such I was forced to cancel the reservation. I submit a request for a refund which the Inn declined. If this was a whimsical request, I would understand the standard cancellation policy being enforced however, the extreme weather conditions made it unsafe to travel, and no longer necessary as the event had been cancelled. Greed, is a word that comes to mind................robotic policy enforcement, a sign of the times when customers are not top of mind, profit is.
Mar 12th, 2023

Rooms: Always clean and comfortable beds with tea and coffee available. Bath and shower with shower gel and hand soap dispenser Safety: Quite and secured car park Walkability: Close to a train for a trip into the city or 3 stops down and a walk to go to watch the football Food & drinks: Toby carvery across excellent breakfast and ideal for a drink and also a short walk walk harvester and pizza hut
Mar 8th, 2023

Rooms: Clean ,beds comfy Safety: Room safe ,reception manned 24 hrs x
Mar 6th, 2023

Just come back from a stay following needing to be close to Aintree hospital for surgery. The staff went above an beyond helping my family have access to facilities whilst I was in theatre. A very comfortable stay an clean. Only criticism would be a larger television especially for family room. But would like to thank the lady on reception who eased anxieties.
Feb 8th, 2023

This is unintentionally a 1970s hotel The first thing to note is dated .. the TV is tiny on a metal pole. I think it was the first ever lcd tv My evening was clouded by the fumes of marihuana in the corridor The desk manager's solution was to walk up and down the corridor spraying perfume. The puffing dragon generating the whiff was untouched I had a fault on the tv.. no picture.. all blue screen The manager tried but failed to fix The following day, I raised it with another manager, and he fixed it. Apparently, it is a button to switch from analogue?? He was a strange chap. Took great pleasure in belittling the fault I'd raised until I told him his own staff couldn't fix it the previous evening Cut a long, awful story short. I checked out the next day, one night was enough I was happy that the other manager, Bethany, kindly didn't charge me for cancelling so small mercies Perfect hotel for secondary cannabis inhalation, retro mini TVs, and some dodgy neighbours The taxi driver that took me away from the premises advised me that only asylum seekers stay there Enough said
Apr 28th, 2023