Karen kay @promise hairsalon

I was so gutted to have got up early and made my way to the salon this morning (after booking an appointment 2 weeks ago) to see that it was all shut. I didnt receive an email or text to say they wouldnt be open despite me having an appointment. This is the second time the salon has let me down, I had an appointment booked weeks in advance in October and I got rang up to say it was cancelled and I couldnt be fit in, not even in the week. My mum goes to this salon and this also happened to her and she gave it another chance and she loves her hair. I thought I would give it a chance again but not now Ive been let down twice. Luckily I found another hair dressers who have fit me in for in the week. Unfortunately if this happens to customers, they will just take their business elsewhere.
Jan 23rd, 2023

Hi Karen I was disappointed today as I had a hair appointment today and when I arrived it was closed, I did try ringing aswell. My daughter had an appointment last Saturday and came all the way from Devon and was let down too, don't know what to do Hi Karen hope been again today thankyou for sorting my appointment i eas made up again with alex she us fab! Brilliant hairdressers are OK, I didn't realise what had happened when I wrote the previous review as I don't have Facebook. I understand completely now why you were closed. And iam booked in Saturday with Alex. I really love how she does my hair Services: Hairstyling, Hair coloring, Blowouts
Nov 18th, 2022

Oct 12th, 2022

Perfect place for aving hair done and meeting friends
Aug 31st, 2022

Local hairdresser on Eccleston Street in Prescot called Promise owned Karen Kay. Nice staff, good salon with fair prices. Bookings usually required as always busy. Closed Monday
Jul 29th, 2022