Penny Lane Flowers

Not really sure what to say ! Just reading the reviews they are mixed. I will try to be as fair as I can. I entered the shop and the lady was talking to a person I assumed was a customer. However after waiting quite a while it was apparent the person was working there. I had to ask several times for what I wanted and the whole process was quite painful. I wanted flowers for a birthday. I had to say everything a few times as it was quite apparent I was getting in the way of the ladys conversation. I ended and asked what time delivery would be the reply was Funerals Take Priority !!! I asked again and the reply was if there were no funerals it would be first thing On delivery day I found myself having to ring the shop at 11.30 to see what time the flowers would arrive as we were waiting to go out. To be honest buying flowers for your partner is supposed to be an enjoyable experience for both of you. This was far from it. I wont be going back. Such a shame as some of the reviews are good. Must have been a bad day but that was enough for me.
Jul 29th, 2021

Needed a last minute small bridal bouquet and buttonholes. I was delighted when I picked them up especially as I made a last minute alteration by phone and asked to add some flowers to the bouquet. They looked beautiful and smelt gorgeous.
Apr 15th, 2023

Great service, And staff
Mar 28th, 2023

So so pleased with the flowers, cant wait to order off you again!!! Was not expecting them to be so fabulous. Happy customer
Jun 27th, 2022

Bought flowers 30 the bouquet was awful not worth the 30 looked basic Asda flowers for 10 look better.
Jan 30th, 2022