Rahil H M

Been with this practice for 40 years under Dr Rahil who has been brilliant with my family and myself but the practice has turned horrendous with reception staff refusing blood tests and other necessary hospital things. They are going through your personal health history making their own decisions. The 2 doctors now are no better fobbing you off with health issues leaving you in limbo. Made 4 complaints in past 2 years to practice manager and same issues are coming up yet again with receptionist who seem to love a heated argument with you. Complaints are now taken being taken higher with NHS and ombudsman. Sick people should not have to go through this. Still waiting on a reply from this last complaint.
Feb 4th, 2023

Doctors and staff are really cooperative and helpful.
Jan 30th, 2023

Did not look after my Dad. Now he's stripping my mum with her medication who's got chronic asthma and C.O.P.D.
Jan 8th, 2023

Fantastic surgery, never a problem getting through on the phone and the staff and doctors are always happy to help. Rang at 8 this morning and seen by 10.15am. Great service especially in current times.
Dec 30th, 2022

I have been a patient at Old Whint Surgery for some twenty plus years now. I am writing this review to recognise the excellent support and care I have received since becoming seriously unwell some years ago. I have been nursed back to health after having major surgery by Dr Rahil himself and other Drs that practice in Old Whint Surgery. The complete nursing experience has been second to none, the Practice nurse has supported me through both physical and mentally difficult times of my life due to a rare illness I have experienced. She has always displayed a caring and listening manner and involved me in creating a care package to meet my individual needs. I would like to recognise that I have been treated with dignity by all disciplines of the nursing team from Reception staff, Practice Nurse, Dr Rahil and Consultant Pharmacist throughout my illness journey. Reflecting on my treatment it is pleasant to feel valued and this has been practiced abundantly in Old Whint Surgery. I can honestly say that with their collective and collaborative approach while treating me as an individual, I have reached my optimum functioning with my health. Due to the rarity of my illness a lot of thought has been put into creating an individualised care package while taking into account my own thoughts and feelings. The complete team in the surgery have made me feel valued and listened to, allowing us to work collaboratively to create a care package to meet my complex needs. The surgery has involved their Consultant Pharmacist to give if advice in my treatment, as it is rare so a lot of thought goes into what medication that will treat and improve my illness and allow me to function to my optimum. I know this review is somewhat long winded but so is the years of great treatment I have received from team at Old Whint Surgery. Thank you all so much and just wanted to recognise in this review the importance your caring and professional approach has made to improving a patients life. Kind Regards, Greg Meredith.
Dec 17th, 2022