Manor Farm Primary Care Resource Centre Dr Heath Surgery

I am home from work 05:45am and leave back to work 16:45. Tuesday I waited up till 09:00 and made an emergency appointment at my dentist for 11:00. My dentist said I needed to see my GP immediately. I went in person but after 10 minutes in queue went home and phoned. Received message to call back after 08:00. Wednesday got up and started phoning at 08:05 and received message that there was no appointments available. Thursday thought I would be smart and phoned 07:59 and message was surgery was closed till 08:00. I phoned straight back, line busy. Over the next 5 minutes phoned back 51 times before I received a message that there was no more appointments. I work 6-7 nights a week and have to stay up to book an appointment and its a lottery whether I get aa appointment. This is disgusting! I suppose I could go to A&E but last time I went 2am in the morning was told I was unlikely to see anyone till after 1pm.
Aug 4th, 2022

Its a joke for 2 days Iv rang from 8 when it opens what the hell is going on with this place
Dec 20th, 2022

Can never get a face to face appointment with them knowing my child is a cardaic baby with a heart condition I wanted a face to face one because for the last 2 days my baby has been very crackly on his chest and back leading me to think it's a chest infection all they now offer is a telephone consultation!! The receptionist needs to learn respect and some manners
Sep 8th, 2022

Waited 2 weeks for an appointment, no phone time slot, missed my call as I was in work and no follow up call, absolute joke!
Jul 30th, 2022

Inadequate doesn't even begin to describe this practice,when GP doesn't know a care home resident isn't registered with the practice....I'm sure they still take money for this person. Glad I don't have to try and get through for anything that isn't routine.
Jun 30th, 2022