Sure Group

Discusting service from them all. Constantly telling you lies. This is the 5th day of waiting in for them. I have had to call the ombudsman now as they are completely useless! Do not know how they are still trading!! As it seems I'm not the only one being treated this way. Date: 03/03/23 Update. I would just like to add that this has been sorted out now. Due to realising my boiler had been leaking for a while an engineer was called and arrived within 40 minutes, he also sorted the leak and then had to wait for the part needed. 2 days later I guess I got lucky as Morgan (reception) was really helpful and genuinely wanted to sort this out so arranged for an engineer to come within an hour. It was the same one who'd already been, He was here in 45 mins and was brilliant! Cannot fault him. Maybe they could take on more staff like this? Now a happy customer!,
Feb 11th, 2023

Thank you for coming out so quickly to PEACHMENT PLACE Bury Manchester
Apr 19th, 2023

Very Unprofessional and lies , i have been left with no heating or hot water for three days I got three kids and every time i ring them they give me a day that they are going to come out but just dont bother to turn up, this is the worst company ever, I will be lodging an official complaint to the housing group.
Feb 26th, 2023

Have been without heating and hot water for 8 days now. Constant lies on the phone. Since last week the engineer has been booked FIVE TMES(!!!) No-one has turned up so far. Absolutely freezing. Is the company run by humans?
Feb 9th, 2023

Credit where credit is due... turned up when they said and did a brilliant job... Thanks Sure!!
Feb 7th, 2023