McColl's

I went to this store last night the young man on the post office was very welcoming and helpful sending my parcels
Dec 31st, 2022

One star is not low enough. My daughter went to send a parcel off today and was served by an elderly man between 50-60 years old who refused to send her parcel off. When she explained to him that she had pre-paid for a large letter he started to shout at her being extremely rude and overall disgusting. She is now scared to go there again and came home very upset over this. Neither of us will go here again because of him and I suggest someone should speak to him about his behaviour as this is not the first time I have heard about how ill-mannered and unprofessional this man is. It is a shame, as the young man who normally serves her is very lovely and professional.
Mar 22nd, 2022

ive had a bad experience with the shop today i decided to visit my girlfriend who works in the shop and i went in bought a drink and waited outside and then all of a sudden i got stared at like i was a piece of dirt every minute of the time i was stood there waiting i got stared at and my mental health started to kick off and then i left to try and calm down my mind told me to look back and i saw a woman in her 50s small with a black bobble in her hair standing outside the shop still staring at me you lucky i cant give no stars as i would and i said hi to her to be friendly and she completely ignored me when she knew i was talking to her
Feb 21st, 2022

Jan 4th, 2022

Went into McColls on Altway today to post a parcel, there was an elderly lady at the front being served by a man in his 50s/60s who was speaking to her like she was a piece of dirt on the bottom of his shoe.. i dont know what it was over but he shouting at her something awful.. it was disgusting she was so so embarrassed! 2 customers in the shop stood up and told him to stop speaking to her like that, he continued and no apology was given.. lovely lady also behind the till served her and helped her. There was NO need for the way he spoke to her, she was a frail elderly lady who has probably shopped there for years and I imagine probably wont shop there again, and neither will I! I have heard quite a few people complain about him and the way hes spoken to them. He needs to be spoken to, dont work in retail if you dont have the patience to help people out!
Feb 12th, 2022