SHANG HAI HOUSE

Just had food delivered, half of order was missing, rang up to complain and got accused of lying. Will definitely not be using them again.
May 1st, 2023

Love this place always go due to me staying in my partners every Friday weekend food is always hot and delicious recommend the sweet and sour chicken or chicken fried rice and their curry sauce is amazing never disappointed with the portions value for money
Apr 9th, 2023

Salt and pepper chips were awful the Thai red curry was like tom yum soup broth watery and tasteless so not like tom yum soup broth but a waste of money put it that way
Mar 16th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Feb 2nd, 2023

I was given the wrong order (another customers) and when i rang to explain what had happened as I thought it was just the wrong sauce at first until I checked and it was the entire order the manager then came on the call to argue I was lying to him! Even tho the order I was given was a lot more food than I ordered and more expensive! Then he went onto explain he would not give me my order or refund until I gave the driver the food back which I was happy to do anyway but he proceeded to shout down the phone about it to me assuming I was lying about something. The attitude from him was disgusting and as a loyal customer I will never order from this place again. I was given my order later that evening after giving the food I got back and mine was freezing cold as it was left in the divers car until he has discovered it! I wasnt even called back with an apology!!!! Shocking experience dont use this Chinese again!
Jan 12th, 2023