X1 The Courtyard

Nice modern apartments, close to the city and docks
Dec 27th, 2022

I am a previous tenant at the courtyard and I loved my time there. Any queries I had were dealt with efficiently and when speaking with Georgia she was always friendly and understanding of my circumstances.
Dec 29th, 2021

Was meant to stay here in May for the last Liverpool game against Chelsea, due to Covid and LockDown I wasn't able to travel. They still charged me full price even though Hotels.com contacted them. Understand everyone needs to make a living but they don't know what financial situation i was in
Jun 8th, 2020

Literally worst letting agency - ran by students that just finished uni and have no concept on how to be efficient or professional. The staff turnover is high and you'll be given names after names to speak to about any problems, but even then they rarely answer your emails or address any problems you have with the flat. Multiple times I've been misinformed on multiple issues. I've also had people going into my flat without my permission. They left me without a washing machine for a month and didn't give me any alternative until I complained. Although the flats look nice, there are practical problems such as gaps in the walls/floors leading to leaks and drafts, also the walls are paper thin and the lift for the building randomly goes through phases of taking up to the wrong floor. There is also a massive security issue with the front door being constantly open as they do not wish to address this problem and as a result there have been intruders. Strongly advise others not to live here.
Nov 26th, 2018

Feb 24th, 2018