Little Venice Medical Centre

The OPENING HOURS are listed like this online and within the patients system: Monday -9am to 6.30pm Tuesday -9am to 6.30pm Wednesday -9am to 6.30pm Thursday -9am to 6.30pm Friday -9am to 6.30pm Whenever I call any time after 5:00 pm I get an answer machine telling me they are closed. It used to be possible to book appointments online but not any longer why? Covid cannot be an excuse any more, even if you can only book a phone appointment the system should be enabled again. Once you manage to get through to a human being, you have to wait for a minimum of 10 days to get a phone call from the doctor, and then maybe be seen in another two weeks time so it takes almost a month until any issue is looking looked into.
Mar 23rd, 2023

The receptionists do everything they can to avoid work they make it almost impossible to see a dr. Also seems very disorganized (many of the appointments end up cancelled). This place desperately needs better staff and management.
Sep 24th, 2022

Had an appointment with the nurse yesterday Told them I had an appointment at 9.30. receptionist said sorry you don't have an appointment at 9.30. was on the way home when the receptionist called me again saying sorry sorry I have found you. You do have an appointment at 9.30 please come back. So I returned back When I saw the nurse.there were two nurses One was a trainee and the other a more senior level. These our numrde was on a team/zoom online meeting with some other colleagues when the junior nurse was treating me. I think as this is a medical services medical staff should carry out to meetings elsewhere instead of with the patient and juniors. I was shocked as discussions should have taken place elsewhere due to data confidentiality and safegusrding policy.
May 11th, 2022

They are sick ! And diabolical! Avoid ! trust me ! Be aware of this people! They dont help you. Never ! This ordinary GP practice have to be shutdown! someone should report this people! The negative feedbacks here on google proved that ! Trust this feedbacks please! Be aware of this people! If you want to stay alive! Dont entry this building!
May 7th, 2022

I have been with this surgery since I was born!!! 41 YEARS and I will say these last few months have been HORRENDOUS, horrendous in answering calls. HORRENDOUS in getting an appointment, unless it's weeks away. Using 2 phones to call the surgery 1 had me waiting 45minutes being caller #2!! The 2nd phone was answered first after 20min!!! I cannot get an appointment when calling everyday morning and afternoon at the recommended times! Given the WRONG INFO....Need to see a doctor to get my prescription, FINALLY got to book a doctors appt for the same afternoon to be called back and informed it should be with the nurse, which has now been booked for the following morning!!! AARRGGGGHHH SERIOUSLY, the girl on Friday told me I will be able to get an appt with the doctor on Monday!!!! WELL IF I HAD KNOWN THAT LAST WEEK!!! Now I am SEVEN DAYS WITHOUT MEDICATION. I am totally OVER THIS SURGERY #OVERIT
Feb 27th, 2022