Carbonxgen Limited

Aug 16th, 2020

Feb 7th, 2019

My Company, Paragon Construction, has just used this company for the first (and last time). I am very upset at the fact that they did very little work for their fee and the work they did do was of no benefit to us whatsoever. My view is that they were not interested in providing any value, all that mattered was the money! In answer to Carbon 2018's response, the court ruled that the company "provided the service", which was to obtain a quote from UK Power Networks for changing electricity meters. Yes, it did - but the quote, expected to be in the order of 2,000, included the full cost of a substation upgrade which was not required, was serving the local community - not just us, and is not even located on our site, at an additional cost in the order of 70,000! Carbon 2018 could have challenged the quote, they but decided to chalk it up as "job done" and send us a bill. They did not provide any "expertise" whatsoever. In reality, we got charged almost 1,000 for this company to simply fill in a form, which we could have done ourselves in about half an hour. They didn't even visit the site. There was plenty of dialogue prior to the matter going to court but the company continued to insist that it had done the work and that we were entitled to pay them in full with costs so we're now around 1400 out of pocket by the time the court fees were added. They were not open to reason then, and chose to go to court, so I see no reason that they might be prepared to be any more flexible now the court case is over. Basically, the matter has culminated in us feeling that we've been well and truly stitched up! Ms Kendall Reid stated in a reply, which seems to have since vanished, that my comments are "derogatory and false". Of course they are derogatory - I am one unhappy ex-customer! They are all true - perhaps she would like to point out anything that she considers to be "False".
Jul 19th, 2018

I feel very fortunate to have worked with Carbon2018 over the last 2 years. If you're looking for a team of professionals that are dedicated to supporting their clients and have unrivalled expertise, look no further. Highly recommended.
Jun 8th, 2017