SCORPIO FURNITURE LTD

Hi Scorpio Furniture, I just want to say a big thank you for the beautiful egg chair I have bought for my little girl. It looks amazing! My daughter loves it so much that she eats, sleeps, reads and would not let her brother use it. I am extremely happy and puts a smile on my face when I see my daughter so happy. We love it. We bought so much furniture from Scorpio furniture and recommended all our friends and family. The best furniture shop in Romford road.
Feb 24th, 2023

Nice orthotic matrix king size bought from you yesterday it is very nice. highly recommended
Feb 12th, 2023

Vey nice furniture Me and my family were amazed
Dec 28th, 2022

Bought a bed for my kids, Imran gave me the best experience I have had, came in fixed everything, no hassle. 100% will be returning. Would certainly recommend Scorpio if you are looking for high quality at a bargain!
Dec 2nd, 2022

Overall, a very disappointing and utterly unpleasant experience. I have recently dealt with a lady, by the name of Halima. I have never experienced such unprofessional and rude treatment, by someone who is supposedly running a 'small family' business. I regret that I came across her furniture shop and I would warn everyone not to engage into buying from them, unless you can deal with the headache. I have ordered a bed which 1) came 3 days later than it should have, 2) came with the wrong mattress and 3) looks different than it did in their catalogue. I am now trying to return the item as per their Refund and Return policy on their website, which according to the lady owner is merely a 'dummy' text used on their website which they do not operate in accordance with. Now that they have cashed in 400 for a bed that is not as displayed in their catalogue (with a 10 discount after various calls and complaints of them not delivering on the date and not even calling to announce - with various excuses - either she was in hospital, either the van broke down etc) they will of course refuse to take it back and offer a refund. This would have never been an issue with online orders, hence my warning to you to be careful when you are dealing with this shop. I understand there is another very nice and professional owner by the name of Imran, however I had the misfortune of dealing with the extremely rude and aggressive Mrs Halima. I have awarded 1 star, however if I had a choice, I would have awarded 0.
Oct 27th, 2022