Glyn Hopkin Fiat East London (Aftersales Only)

Theyve come a long way since my last visit. I went in for my annual service and would like to thank all the new lovely staff and especially Robin for making my experience a positive one.
Nov 29th, 2022

I recently took my Fiat 500 to Glyn Hopkin East London for annual service. The booking procedure was swift and efficient - just one telephone call, followed up by both email and text confirmations from the branch. Upon arrival on the day, I was greeted by a staff member (Carla Viegas - I asked her full name as she was so attentive) who politely offered me a choice of coffee while I waited for further assistance. Just a few moments later and all initial paperwork checks were completed in order for them to proceed with the service Less than two hour later I received a call when the service was complete and discussed some additional work to be carried out whilst the car was onsite. This, too, was promptly carried out and I received a further call when all work had been performed. Meanwhile, I had received a very informative email relating to the service. This even included a close-up video of the underside of my car - a resource which I had not seen previously from any other garage. When I arrived to collect my car, I was greeted again by Carla who, once I had settled payment, kindly led me to my car which had, to my surprise, also been cleaned and valeted inside and out! Overall I am extremely satisfied with the level of service and friendliness of the staff at Glyn Hopkin and would gladly recommend them to friends and colleagues.
Jun 27th, 2022

They have had our brand new van in for repair since March 2022, the expected repair date is late July 2022 - nearly 5 months off the road. I would NOT buy a Fiat vehicle under any circumstance.
Jun 6th, 2022

Very good service at agreed price, was well looked after by friendly staff, thank you.
May 5th, 2022

We came here after experiencing quite a bit of bad luck and I am so incredibly thankful we did. The support and service we received was fantastic. They worked so hard to make sure we got everything we needed as quickly as possible. One employee in particular, Adam, went above and beyond to help us out. Thank you!
Feb 11th, 2022