Cleggs Lane Medical Practice

Had minor surgery at the willows - staff work at this practice - and had a really pleasant experience all things considered. I will still give the team 5 stars, the only slight problem I had was I was under the impression by booking staff that it was a consultation first. I was somewhat surprised to have the surgery that day but in all honesty it probably meant that I couldn't get too nervous about it. The team who conducted the procedures were amazing, really helpful and informative. I'm a student nurse myself and when we got speaking about things, it actually became a really good learning experience for me too! I am really happy with how quickly I was offered an appointment (I had to take a later one for my schedule) but I could have been seen really quickly. I also loved that I was in and out really quickly, it all seemed so effortless. Really impressed with the ladies I saw and I hope one day to be even half as good as they were with me.
Apr 16th, 2023

Apr 27th, 2023

Was referred by my GP for minor surgery and was booked in for that surgery in under 3 weeks. Practitioner was very good. Calmed my nerves, explained the procedure well and was very professional. I was told I would get a call after a week to schedule a second surgery, but actually received that call 24 hours later with a choice of dates. Brilliant service
Feb 8th, 2023

They need to upgrade everything to meet
Jan 26th, 2023

I had a minor surgery this morning and cant remember the last time I had such a good experience at a medical appointment. The receptionist was very friendly and I was seen super quickly by Lesley and Hollie who were both so lovely. I was a bit nervous, but they were very reassuring and explained the procedure and couldnt have done more to put me at ease. Such a great service, cannot express my gratitude to the team enough. Thank you so much.
Nov 16th, 2022