Care Chiefs Children's Day Nursery

Positive: Communication, Professionalism
Oct 27th, 2020

Called them for a slot for my daughter, since September 2022. I went in for a viewing and everything. They told me theyd get back to me, they didnt. They told me parents were getting called in January, I got no calls. Maybe cos I am a black parent. Cos Im at a loss for words as to what they did right now! I called twice a month till February - people would take my number, tell me their managers will contact me, nothing. Only to be told today that they didnt have any spaces left till April. I wanted this place due to proximity. But the way things are handled here is unacceptable and unprofessional and I am very disappointed. I will be reporting this to ofsted
Feb 7th, 2023

Amazing nursery, had to change my daughter to here because her old nursery closed down and I was extremely worried about her settling in because she has some additional needs To my surprise she has settled into the environment smoothly because the atmosphere is perfect and the nursery teachers are attentive. Very spacious and an amazing outdoor play area. I have received daily photos of her settling in and she looks like she is enjoying it so much. Definitely an excellent facility to send your little ones, thank you!
Oct 13th, 2022

Positive: Communication, Professionalism, Quality
Mar 23rd, 2021

Positive: Communication, Professionalism, Quality, Value
Jan 16th, 2021