Prescott House

Absolutely horrendous service, avoid at all costs. Staff and receptionist dont care for their patients
May 1st, 2023

I have been under this service more than once, all the other times I tried to engage I couldn't I wasn't ready I wasn't a very nice person.. 2 years ago I got referred back here, I have An amazing worker if I'm in a crisis and I call she's there if I call and she's not avaliable then she's there at the earliest opertunity she can be or she makes someone else is available, of course like any good place I have had some issues but was all resolved within a good amount of time, the staff are lovely and friendly the front desk go above and beyond to try and help you if they can't get you through to the person u want to speak to, there always friendly with a welcomed smile ...this place isn't perfect because it's run by nice genuine hard working humans and we all make mistakes but they will try there best and I have seen such an improvement in myself since I started working with **A** she's amazing and thfuture doesn't seem so dismal anymore x
Sep 20th, 2022

Poor service.
Feb 14th, 2022

If you're unlucky enough to be refered here by your gp then please do yourself a favour and request that you can go somewhere else. When I received my appointment letter, included in the envelope were a list of names of patients along with notes from their sessions and what medication they taking. I was told this would be investigated and I would be kept up to date. That was 19 months ago and I'm still waiting to hear anything about it. I've requested a follow up but been fobbed off. I'm also yet to receive any therapy. I've had 3 reviews, the most recent of which was a 15 minute phone call where none of the issues which lead to my referral were discussed, but I was asked if I "believe in covid"? I didn't understand the question or why it was being asked. I have since received a letter with an appointment with a nurse (not a psychologist as I was lead to believe) for January 2022, 25 months after my initial referral. Everything which lead to my referral has been massively exasperated by dealing with these awful, uncaring, negligent, unprofessional people.
Sep 18th, 2021

Can't score zero stars.. Compton House in Eccles is cleaner..Nicer and have better staff
Aug 29th, 2020