The Flying Bull Inn

We had to stay on Easter Sunday for a wedding and for the price we paid and the service we got it was absolutely incredible!! We arrived, were seen to immediately, took down our breakfast order for the morning and asked what time we'd like breakfast, we were shown to our room which was just perfect, it was clean, light and welcoming, we were told all the information we needed to know and then got dressed and headed out all day!! I had a wonderfully comfortable sleep, my partner however said the pillows were to thick for him but that's very much personal preference. The breakfast was so delicious, a full English with all the trimmings (if you wanted them) not just some continental breakfast bar. The only note I could make is that the soundproofing could be better as i could hear conversations, not clearly but enough, I'm a very sound sleeper so if you were a light sleeper it may be an issue. We had an amazing 1 night stay, the service was brilliant and the room clean and comfortable.
Apr 18th, 2023

Apr 9th, 2023

Apr 6th, 2023

Rooms: Basic, loud, cold Food & drinks: Food was ok, I felt it was quite overpriced though. Particularly the desserts...8-9, is very steep. Noteworthy details: Staff don't seem to want to be there! Very short tempered.
Mar 4th, 2023

Had several rooms booked for my dads wedding and I asked for an extra night which wasn't a problem. Was asked to pay for the extra night when I arrived and paid without quibble as all my family were there and we were ready to eat. After closer inspection we were charged 35 more them the website rate and 29 more than booking. Given all the rooms we booked (5) and large dinner bill we were very disappointed to learn you ripped us off for the second night. My wife politely questioned this with you and was met with a hostile response from not one staff member but 3 of you Including the manager leaving her in tears . The attitude from staff members including the owner/manager was generally appalling with snide remarks/eye rolling, complaining and tutting. Several of the party remarked to me about the poor attitude of staff. One of the complaints from staff was "I've only got one pair of hands". Knowing how many of people were going to be staying maybe you should have been adequately staffed for the occasion instead of being rude to us. We left before our second night because we were so appalled at the backlash we received to a reasonable request for Info on our room rate. We sent an email several days ago requesting a refund for the second night and it's been completely ignored. We won't let it go quietly as we've paid 110 and got nothing in return except a lot of grief and attitude. Prepared to go to legal hotel arbitration if necessary The food is excessively priced. 9 for a basic desert. I wouldn't recommend this place in a million years
Mar 17th, 2023