Jay's of Cornwall

I rang this company with pretty short notice to ask for a move on the 18th April they couldn't make the 18th but they could do the 19th about 09.30. Well the 19th arrived and about 09.15 2 vehicles arrived with 3 guys they just got on with the move asking a few questions of what was going and what was staying. We was moving from Morval to Trenodden. These guys were great they made our house move a breeze it was all loaded safely within 1.5 hrs and we left them to it while we shot off to sign up for our new address. The 3 guys that moved us are really great ambassadors for your company and I won't hesitate to recommend you to everyone. Great work guys and thank you for making a stressful day a breeze. Dave & Sheila
Apr 26th, 2023

Jason and his team moved one load from storage to Looe and another from Lincolnshire to Looe. They were simply amazing, very professional, everything was covered and they disposed of items left by the previous owners. Nothing felt like too much trouble and the guys were a pleasure to be around. Hope that our paths will cross again one day.
Apr 24th, 2023

Positive: Quality
Apr 3rd, 2023

This is a tale of two halves. Jays moved my stuff from Cornwall and into their storage for 9 months, then moved it to East Sussex. The Cornwall end couldn't have been better. They were helpful, efficient, came back twice so I could clean before I left but still have what I needed. They would get five stars. At the East Sussex end the young guy who did most of the work was friendly and helpful. But the other, a Jay I believe, was surly, spent most of the time complaining, told me he 'didn't do beds', the whole thing seemed to be a huge inconvenience for him. On unpacking I discovered vital kitchen items were missing, including all my cutlery and the kettle. I contacted Jays. They didn't reply. It appears that now they've been paid they consider the job done and can't be bothered to even attempt to find my things. This part of the job would be a one star, and that star would be specifically for the little lad who couldn't have done more. If it wasn't for him I wouldn't have even had a bed to sleep in.
Feb 16th, 2023

Feb 12th, 2023