Stoneacre Darlington

Helpful
Apr 27th, 2023

After having many problems over many years with a certain Renault dealership in Middlesbrough (Cannon Park!) we decided to take our business elsewhere when it came to looking for our next car. This was back in October 2020 when we visited Darlington Stoneacre when it was then RMB Auto and weve never looked back. Instead of the shoddy and indifferent treatment we had been accustomed to in Middlesbrough, we were met with friendly and efficient professionalism by Nathan. We had no intention of signing up for a new car that day but it was Nathan who presented us with a very good deal for a new Special Edition Dacia Duster which we gladly accepted. We returned to Nathan again a year later at the time of our first service on that Duster and with no intention again to sign up for a new vehicle, we were once again presented with what was a no brainer of a deal and we left that day having indeed signed up for our next new Duster. Since that first day, we have been treated impeccably and cannot think of one single thing that we have been unhappy with. Instead of knowing that near enough every time at that dealership in Middlesbrough that something else was going to go wrong, everything we have experienced with Stoneacre at Darlington has been absolutely A1 and faultless. We have been made to feel very welcome every time we have been there and nothing is ever a problem for them. Our most recent visit was Sunday just gone when we met up with Aaron who flawlessly continued with the same level of service we have now come to know. We went just to test the water regarding upgrading to another new car and despite prices having risen steeply since our last upgrade, we were given another good deal by Aaron who ensured that we got the type of car and deal that we wanted. We have just arrived home with our brand new Special Edition Dacia Duster and we are over the moon with it. The service we have received from Aaron and Nathan have been second to none and it certainly puts to shame the way we were treated by that dealership in Middlesbrough. Their chatty and friendly way has certainly been a breath of fresh air and we can certainly very highly recommend these guys and this branch of Stoneacre at Darlington. Just keep it up guys youre doing the right things!
Apr 26th, 2023

Apr 16th, 2023

New Car Day Thank you for such an Amazing experience Alan Preston you my friend is a Fantastic sales man Knowledge of your vehicles is outstanding it was a pleasure to deal with yourself me Noi feel like you deserve a promotion friendly professional knowledgeable you have it all made buying a car such an enjoyable experience Thank you Alan Noi loves her New car
Apr 1st, 2023

Can not fault them in any way, from initial purchase to first service. Would highly recommend.
Mar 31st, 2023