Stonebow Centre Post Office

I visit this post office at least once a week, and yes, you often have to queue for quite a while before being served. Most of the staff are excellent, however a few of them are not. For example, I walked down today to post some greetings cards, I passed the cards to the person serving and said I wanted to send them first class - she asked how many there were and I said 4 - she proceeded to take payment, pass me a book of stamps and the cards back, and then turn away. I put the stamps on my cards and dropped them in the post box outside. I only nipped down to the post office to ensure they were sent with the last collection of the day as the post box outside is collected early morning. I have always done it this way and have never had a problem, with them usually taking the cards from me, putting the stamps on, and dropping them in the collection bags behind the counter. I was the only customer in the post office so I would understand if it was really busy, but turning away from me was very rude. I could've just bought stamps from the corner shop and posted them in the post box, and saved the 15 minute walk in the rain.
Mar 12th, 2023

(Translated by Google) BRP COLLECTION CENTER IS HERE (Original) BRP COLLECTION CENTRE IS HEARE
Mar 9th, 2023

Absolutely shocking, unless you want a long wait and rude staff, walk up steep hill or get the park and ride bus from the other side of the road and use the bailgate or Burton road post office. This was the scene earlier to get in! Ridiculous.
Jan 10th, 2023

Opening time on google is not always accurate so drop a call before you go. Place been low on staff since my arrival in 2021 so I guess ppl there work extra hard, cut them some slack. Seen some harsh reviews but I think they get the job done.
Dec 24th, 2022

As far as post offices go, Stonebow has to be one of the, if not the, worst in the country. The queue varies throughout the day but you should expect to wait atleast 40 minutes to an hour to get to the counter and another 10 or so minutes waiting for staff to serve you. Store is cluttered with useless junk, bottles of water (maybe incase you get thirsty whilst waiting?) and toilet paper sold at massively inflated prices for seemly no reason (does anyone ever come here to shop?). Staff are rude and bad-tempered (only shop in Lincoln where service is guaranteed with a scowl) and seem to lack basic customer service skills, think 'computer says no' but in a royal mail uniform. Store also is home to some of Lincoln's more... unrefined citizens who seem to make the long wait just that bit more unbearable. Never again, avoid at all costs, save yourself from a several hour long nightmare, really not sure how this place still has customers.
Feb 1st, 2023