Lincolnshire Co-op Birchwood Pharmacy

LONG QUEUES this morning, power door broken and no hand gel still. The staff are not supported and cumbersome systems sems make things worse.
Mar 25th, 2023

Constantly under staffed, not just a recent thing.Text messages to tell you your prescription is ready no longer happen. One of the slowest I have come across in Lincoln. Will be changing to another pharmacy as soon as I get chance
Mar 21st, 2023

Never had a problem here before but recently the service has been atrocious. Husband phoned to ask if our prescriptions are ready for 3 people in our household. Yes they were they said bar one person which they were going to get ready for us... arrived and the one person's meds that was not ready actually was yet had to wait 15 minutes for the other two when the person said they were ready. Waiting in the queue for them the lady with the limp and wears glasses needs to have extra customer service courses on how to be nice to customers because her attitude is disgusting, snapping at people , being rude, abrupt...if you don't like your job then go elsewhere Gone massively down hill
Jan 23rd, 2023

I spoke to the pharmacist on the phone and she advised on canesten cream for athletes foot. But when my partner went into the shop the counter assistant who said I spoke to your partner with the pharmacist but decided to go against what the pharmacist said and I had agreed on and gave her there own branded stuff instead of the canesten even though she was told by the pharmacist to give me. Only gets 1 star as you have to in order to right a review other wise its minus 5stars. She Needs a disciplinary as surly your not allowed to play with other peoples health.
Oct 20th, 2022

Today I came to the pharmacy with a newborn baby and my daughter with chest infection and Me being unwell too with breast infection and high temp. I was holding the baby as i forgot the attachments for my pram. I gave prescription for ready made spray and was asked to wait . I sat there for 25 min and finally as i was so tired got up and asked if it is ready. My prescription was still on side and 2 very relaxed man started to look for it . Worst experience! Have some common sense !
Jul 17th, 2022