Tradeglaze (Lincoln) Ltd

Very good operators and after care, ordering new French doors from this company too. 4.9 out of 5 starts only because of faulty door lock which isnt tradglaze fault. Very very happy Service: Sliding glass door installation & replacement
Apr 24th, 2023

Positive: Professionalism, Punctuality, Quality, Value Services: General door installation, Window installation, Casement window installation & replacement
Jan 22nd, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Services: General door installation, Window installation
Jan 4th, 2023

Brilliant experience replacing 2 x bay windows. Great survey, super price, and a fabulously professional installation. We use Tradeglaze all the time for our property development business and also at home. This job was a 'home' job. I thoroughly recommend them - why deal with someone else who is probably going to buy them from Tradeglaze's factory anyway! Service: General window replacement
Dec 5th, 2022

We ordered our conservatory on 14th Mar 2019. During the pandemic last year the central pane in the Sunburst Gable developed condensation on the inside. I believe that this is a result of the gable initially being incorrectly fitted as it leaked above this pane, as the drain holes for the two panels above hadn't been drilled in the factory. To be clear the whole of our conservatory is fitted with Pilkington K Active Blue glass. Under the 5 year guarantee, your fitters first visited in August last year and have so far visited 6 times over 7 months. Although friendly and keen to help I now have a bronze coloured pane right in the middle of the blue glass conservatory. This quite frankly looks ridiculous, see attached photo. I consider that I have been very patient but I have lost faith that you can resolve this issue. This is compounded by the fact that at no point have your customer service been proactive and contacted me without prompting. I have now been waiting a week for the window manager to contact me, which I now consider rude and disrespectful but not surprising as he has failed to contact me during the past 6 months. The series of visits has been as follows: 1. Fitter took a cardboard template of the panel 2. Fitter returned as the cardboard template was lost 3. Fitter returned with a new panel but it didn't fit by some margin. He split the blown panel leaving us with a single pane and took the other pane to act as a template 4. Fitter returned with a panel that fitted but was bronze colour 5. Fitter returned with a second new panel that fitted but was bronze colour 6. Fitter returned with a third new panel that fitted but was bronze colour 7. I asked to speak to manager as clearly the process is flawed Update 17th May: Still waiting for this to be replaced. No contact from Tradeglaze unless I phone them. Last time I phoned them two months ago the glass was in transit but know one knew where.
Nov 19th, 2022