Deans Sport & Leisure

Dec 5th, 2022

Always very welcoming receptionists and very clean compared to most gyms, great price too!
Aug 11th, 2022

Very nice. Firendly staff specialy Will he is very kind and profesional.
Jul 29th, 2022

STAY AWAY! Don't trust this place. During my time at uni, I was a member at the gym. At first it was okay for a beginner but the pool was not in operation. But then, COVID hit and my circumstances changed. There was a lack of communication on the gym's part and the communication that was evident was not clear and caused confusion regarding the freezing of memberships. Through the period of COVID restrictions, I was not in the area and I was made to believe that my account was frozen and that everything was fine. I had sent multiple emails to confirm this and called twice to make sure things were fine. Emails were confusing but the phone calls confirmed that I had nothing to worry about. However, I did not notice that all this time month after month, money was coming out of my account and nothing was frozen. I was robbed. I asked for a refund and didn't get a penny back. Altogether I had gone twice or three times in total to the gym at the start of my membership but ended up paying for a full academic year so ended up the most expensive gym I've ever seen. They knew what they were doing but whether they technically did anything wrong or not, they are not to be trusted. Their phone calls are not recorded and that is the place where they were very clear with me saying that I had nothing to worry about and what I just can't understand is how they can be so selfish. Let's say there was some misunderstanding and it was my mistake, first of all, it was a misunderstanding partly because of their communication so at least give me something back, but secondly, I went three times to the gym at the very start! How is it fair to be charged for a whole year?! It is outrageous and I warn everybody to stay away from this place because they just care about the money and a company like that can't call itself a company. They've been receiving money from a broke student during the pandemic for free without offering a service of any sort. Even if it was my mistake, sure keep an additional month for my mistake but not the whole year especially knowing that I only attended a few times in total. STAY AWAY!
Jul 26th, 2022

Jul 7th, 2022