Starglaze Windows: Double Glazing, Doors & Conservatories Lincoln

Excellent service from start to finish. Installation was faultless. Professional fitters, left my home spotless after completion. Wouldn't hesitate to recommend. 5 star.
May 1st, 2023

After refusing to quote over email for a basic 400x400mm window with exposed brickwork both sides, I agreed for a sales man to come and have a look. I say sales man because it became clear that was all he was. He talked at me for about an hour before even quoting me. He talked about all the amazing 'discounts' that he was offering me, and still came in at 1400. These are the rough costs to fit a window of this size from my own calculations 130 Window cost 300 2 men for half a day 300 fuel, insurance, overheads What on earth was the other 670 for?! I can now see why they were so desperate to send a sales man over. Pushy for you to accept well over priced windows. Nope.
Apr 25th, 2023

Really pleased with the total service from Starglaze from initial sales through to final installation. A great quality product which also looks really good and has transformed the appearance of our house. Salesman, Wayne, really knowledgeable and gave us clear ideas which made it easy for us to decide what we wanted. Surveyor, Trever, really conscientious and detailed in taking measurements. The team in the factory made high quality windows. Fitters, Darren and Scott, super efficient, friendly and highly skilled. They finished off the job to perfection. We can feel the difference. All of this and very good value for money.
Apr 19th, 2023

Replaced 2 kitchen and 1 lounge windows. Excellent workmanship. Very professional, would definitely recommend. Excellent product. Very pleased.
Apr 4th, 2023

Had our entire flat windows replaced. I am a tenant, and I am the one that lives in the property so I feel I have every right to have my say as we were the ones that had to live through their shoddy workmanship. So here I am, my amazing landlady is dedicated to keeping her flat maintained and Im absolutely honoured to be living and looking after her property as she lives away. She organised this company to fit all new windows the old ones were all single glazed with stained glass. Although beautiful the frames had rotted. The new windows we had fitted are very much as nice and extremely good quality and beautiful. On the day of the fitting we had moved all furniture and taken down curtain rails and blinds the windows are absolutely huge so it was not an easy task. We were then left exposed as had nothing to cover our living area we live on a main road. I left the keys as instructed outside in a safe place for them to collect. We were at work the following morning so they were to let themselves in. I had a phone call 9.45am to say no one would be coming to fit the windows on this day. So I had to come home and cover all the windows with bin liners, it was a terrible eyesore, I even overheard the neighbours complaining on how awful it looked. They postponed for a week later. Then on fitting day after living in the dark all week they came it took them 5 days or so to get them all done which tbh is good going really as its a big job I was happy with all of that. However during this time we noticed the windows did not open! I thought they may put the handles on and mechanisms for these at a later day. But when I asked the answer was they wont open. The ones at the very top opened where we need a chair to reach them but nothing on the lower level opened. They said after they were all fitted they were going to have to order more windows which would require a wait of several weeks. So weeks later they came back to replace the windows so they could open. Also during the initial fitting we noticed they had not put handles on the sash bathroom windows We asked them about the handles and they said theyd put them on when they return to refit the windows . They came to replace the windows again when we were at work so we were home to double check we assumed theyd put the handles on as theyd previously said they would. They still months later have not been to put the handles on the sash windows so when opening them we have to put out hands on the glass of the windows so we can slide them up to open them. We had one window ledge replaced in the bedroom bay, but they were meant to also put a new window ledge in the living room bay and that never happened it was definitely in their plans. Looking today the sealer around the windows seems to be splitting and will need resealing again. When I noticed that,that was the final straw time for a review. Just to add.. we have had several windy days and have given the windows chance to settle. They still creak very loudly and there is a huge draft coming from the bedroom window. I dare say these windows was most likely some of the biggest theyve ever fitted! Perhaps they were not that experienced. We have tried to contact without success.
Apr 6th, 2023