Banks Long & Co

We put our property on the market pre-COVID, but sold it in the middle of the crisis despite all of the uncertainty and worry that we might have got the timing wrong! Our success in achieving our goal can be attributed to the diligence and expertise exhibited by the staff at Banks Long and Co., despite many of them having been furloughed. We were impressed with how the small team dealt with the situation throughout, and how they guided us through the process with patience, skill, and empathy. Matters arising were dealt with swiftly, and things were explained to us clearly. We were helped to make decisions, and weigh up the pros and cons of every hurdle that we faced. More than that, they did so with friendliness and good cheer. Faultless in their ability to stay in contact, answer phone calls and reply to messages, we were made to feel that our project mattered. They were always positive, and despite feeling like the current economic and health crisis was going to defeat us, Banks, Long and Co. helped us to achieve our goal, resulting in a successful sale.
Dec 3rd, 2020

Excellent, professional service providing a very thorough building survey and detailed report.
Nov 17th, 2020

Sep 28th, 2020

Sep 26th, 2020

I would not even give one star to this company because of the poor customer service and unethical ways of doing business. We were interested in one of the sites advertised by them which ended up in a bidding war and quite clearly they had done the deal under the table. I TOOK 10 PHONE CALLS TO JUST GET AN ANSWER FROM THEM WHEN I CONTACTED THEM ABOUT THIS PROPERTY AND THINGS SEEMED VERY FISHY FROM THE START. WORST AGENTS IN THE INDUSTRY!
Jun 20th, 2020