Morrisons Cafe

Food : 5/5 | Service : 4/5 | Atmosphere : 5/5 More
Apr 3rd, 2023

9 Mar 23:. I broke my promise and had an all. Day breakfast. Still Auto ordering, but the software is much more user friendly. Food was well cooked, presented nicely and served by really friendly staff. So I've upgraded to 3, would have been 4 if it was not for the new QR code ordering system. If your going to use IT make it user friendly, use the code to take me to the actual site location and not make me sign up to the Morrison group. Who do you employ in your IT dept? That really ant the best. 1 Star review: 7 Mar 22. 3 years since my last visit and I've dropped it a star. The ordering system had gone from bad to worse. Now you have to order by touch screen at the entrance. But before you can pay you must identify your table. Errr, I'm by myself and can't reserve a table and order. It is also a very difficult system for the old and disabled to use, it's boadering on discrimination. Oh the scamp and chips was very poor for quality and price. I CAN HONESTLY SAY I HAVE NEVER EVER EVER BEEN IN A WORSE MANAGED RESTAURANT.......Never again. What FOOL put those electronic order machines in? Not nearly as intuitive as the McDonald system, which I'm assuming they are trying to emulate. During our meal I must have seen 8+ couples give up and walk away, young as well as old. Food up to Morrisons normal standard. Update, my inlaws went to the Retford Morrison cafe which has the same electronic order system. They are in their mid 70s and just gave up, however as the Reftord store has kept its menu boards they were able to order in the traditional manner. Morrisons: Please understand that technology is only useful it enhances the customer experience and improves business performance, with the aim of improving cashflow and market share. Your system will do neither if people just walk away.
Mar 7th, 2023

Staff just dont look interested in doing their job. Service is shocking.
Mar 3rd, 2023

Cutlery was filthy with food stuck all over it. Would have said it hadnt been washed. Butter supplied with toast was liquid and after having three the same the staff remarked its kept close to the egg warm storage. The skirting board next to the kitchen entrance was covered in food as well.
Feb 4th, 2023

Jan 18th, 2023