Barclays Bank

One stop shop for all financial services needs
Apr 11th, 2023

I visited here today to pay a bill; only one member of staff serving as this branch is now reduced to only one counter operating... the staff here expect you to use the machines but because I had coins to pay a bill, I was in the queue for nearly 45 minutes, for something that only took 5 minutes when I was eventually served. For the size of Lincoln I find the Barclays in the high Street very poor service. Thank goodness it is not my regular bank, otherwise I would change.
Mar 30th, 2023

Went in to the Lincoln branch today and a lovely lady called Hazel who is a real credit to Barclays. Hazel's customer service was amazing
Jan 29th, 2023

Went into Lincoln branch to open a saver's account. No queueing system. Friendly staff, I must say, though their roles appeared to be totally undefined and chaotic. I was half helped then left to queue for 40 minutes with no direction to complete part 2 of my epic odyssey. A deli style ticket system might be of some use here, as well as more staff sat at desks and clear signage. Got there in the end, but 1 and a quarter hours to show me how to open a savings account using my own Barclay's app? Really?
Nov 1st, 2022

Been into the branch twice and been given two completely different answers in regards to cashing an executor cheque. Both times Ive had to travel over 30 minutes into the branch and both times Ive come away without success.
Oct 6th, 2022