Barbour Leadenhall Market

Great shop in a great old Victorian market, the girls will help you out getting the right Barbour thanks ladies
Mar 20th, 2023

Mar 2nd, 2023

Feb 13th, 2023

Jan 17th, 2023

Disappointing service; the lady working the tills seemed unusually stressed out when I arrived and was unfriendly. I brought in a Barbour for a rewax/ repair. She asked me to write my details down on a piece of a paper for her to put them in the computer later. Concerned about my data protection I asked if I could provide the information to her as she enters it digitally. She insisted I had to write all my information for her or that I could go home and do it (myself). As she answered she proceeded to turn her attention to another customer at the toll which I felt was rude as well. I seriously doubt that barbour requires repairs to have clients write down all their information by hand for repairs to be processed. I decided to leave since I could tell this person was already annoyed when I arrived. I attribute this terrible experience to both the lady who was helping and equally to the fact the branch looked understaffed. I will not be returning to this branch again.
Mar 23rd, 2023