Chancellors - Lightwater Estate Agents

Elena Timofejeva from Chancellors - Lightwater was great and helped us to look at all the options available.
Mar 27th, 2023

Though Cameron was "new" to the post of Sales Negotiator he showed a great deal of confidence if a little shy..He was polite and articulate and responded to my quizing questions truthfully if he did not know the answers he would get them.Overall, he is a credit to Chancellors and a very likable youg man. There was a problem when we visited a property in West End when the office had provided him with the wrong keys for access to the bungalow !!Very awkward for him but he bounced back and we carried on to the next visit.
Jan 27th, 2023

Amy was quite helpful and she has answered all question that we asked about properties .
Jan 26th, 2023

On the 25th January 2022, our offer was excepted and we instructed our solicitor. Everything was proceeding well to the point of exchange. When the seller revealed that he had not found anywhere else to buy. We waited and waited, all the time phoning chancellors to try and find out what was happening. Finally our solicitor had enough and sent us a bill for all the work that he had done. Following a phone call from Matt 6 weeks ago , who asked what was happening and did we want to pull out. To which we said no. Today we have received an email saying that the seller no longer accepts our offer and upon going on Google , we find the property back up for sale. Upon contacting Matt , he told us that the seller is going to stay put for another year. So if you want to waste money on a solicitor and all the relevant searches and not buy a house . Then I recommend Chancellors otherwise I would go elsewhere.
Mar 19th, 2023

Although these estate agents are notorious for over-pricing their inventory and leaving houses for sale on zoopla for 6 months even though they are SSTC, we wade an offer on a house. They never had the courtesty to even call us back with a reply. We assumed that the offer wasnt accepted by the vendor, but still, we missed out on a house purely because the staff couldnt be bothered to treat us with respect. Staff never call you back and are shady with their information,. (apart from 1 or 2 select few: Matt has always been professional) Apart from that, stay away especially if you are a buyer.
Sep 11th, 2022