Post Office

I asked advice on how to renew a passport here today the staff member sniggered at me as it wasnt about a British passport,not being my country of birth I was asking her advice and felt extremely uncomfortable,very rude to do this to customers the blonde woman behind the free standing counter could do with learning how to speak to customers without bias and belittling them
Mar 12th, 2023

Horrendous. One counter open at peak times, staff member closed off to sort cash despite it being very clear how busy it is. Awful customer service.
Feb 23rd, 2023

Just used the Travel Money service at my local post office in Lichfield city centre. Absolutely disappointed. The rates were equal to nearly 10% commission. The actual rate was not advertised anywhere only realised when asked to pay. Nowhere near the rate advertised online or on the board outside. Charged in addition for credit card use. Ended up with 1Euro costing more than 1 Pound! Next time will go to Tesco or Asda as would save nearly 80 when buying 800 euros!
Sep 24th, 2022

Driving licence renewal, waited in a queue for 30mins to be told at the counter I had to have an appointment? (This is not on the information).next appointment was 4 WEEKS! Not impressed.
Aug 23rd, 2022

Disabled parking is some distance away. The shop is in a precinct.
Jul 16th, 2022